Professional Certificate in Automotive Dealer Management
Course Introduction
The Professional Certificate in Automotive Dealer Management is offered jointly with the Sewells Group, an international dealer development agency specialising in enhancing the performance of franchised motor dealers through business management consulting; training and development interventions; outsourced network development services, financial and performance information, management and process tools, performance groups, and assessment services. This Professional Certificate is aimed at educating and developing the capabilities and knowledge of Dealer Principals or aspiring Dealer Principals in the world of automotive retail.
Entry Requirements
The entry requirements for the Professional Certificate in Automotive Dealer Management are:
- An undergraduate degree or equivalent qualification plus at least 2 years full-time relevant documented professional work experience
or
- At least 5 years full-time, relevant and documented professional work experience and progression.
All students will be required to meet the English Language requirements of the University.
Course Fee
Program Fees for 2012 are $15,200.
Course Fee includes:
- All course materials and assessment
- Access to on-line databases required
- Morning, afternoon tea and lunch on each day of teaching
Course Structure
The Professional Certificate requires completion of 25 points of coursework, to satisfy the requirements of the Professional Certificate in Automotive Dealer Management students will successfully complete one subject accumulating 25 points.
Topics Include:
• Leadership – getting optimal levels of performance from and motivating each member of the dealership team
• Finance – appreciating and interpreting financial data to positively impact on the ‘key drivers’ of the business
• Marketing and Sales – including new and used vehicles, parts and service
• Fixed Operations – raising levels of contribution from the after-sales area
• Systems and Processes – appreciating, refining and enhancing business processes
• Developing and implementing effective business plans and strategies
• Creating and sustaining balance between profitability, throughput and customer satisfaction
• Exposure to global best practices
Articulation into higher awards
After the completion of the Professional Certificate, you receive 1 subject credit for the Leadership and Management subject in our Master of Enterprise course.