Operations and General Management
This subject covers the key concepts of the field of operations management, and its role and contribution to supply chain management and general management. Topics include operations strategy, operations focus, order-winners/ qualifiers, operations based competitiveness, and the relationship between operational capabilities, market requirements and overall business strategy. It also includes key topics in capacity management, technology strategy, facilities location and design, process choice and quality management factors. Opportunities for redesigning and improving supply chains will be highlighted. Benefits of continuous improvement are covered, based on world’s best practices and companies. The role of leadership in ensuring workforce alignment and motivation is developed and illustrated. Key principles of business excellence are outlined and applied to supply chain and general management.
Objectives
- Ability to understand the key characteristics of effective operations
- Knowledge of the tradeoffs within operations
- Ability to identify, measure and reduce operational waste
- Knowledge of the relationship between key operational , marketing and business strategy parameters
- Ability to analyse operations and understand the relationships between practices and operational performance variables
Subject Code
MGMT90118
Credit Points
12.5
Delivery Dates
25 - 29 July 2011
Mode of Delivery
1 intensive week
Contact Time
24 hours of lectures/seminars/workshops. In addition to face-to-face teaching time of 24 hours, students should expect to undertake a minimum of 120 hours research, reading, writing and general study to complete this subject successfully.
Assessment
20% - 1 hour exam, completed on the final day of delivery
30% - 1,500 word assignment, due four weeks after the delivery
50% - 3,000 word field project, due eight weeks after the delivery
Prescribed Texts
Nil